Even after you place an order to your supoller you may want to change the order details such as the order volume, shipping method or supplier. For this issue, you can cancel the supplier order and then modify it for either of those needs.

Even after you pay for an order you may want to change the order details or cancel it. You can learn the simple steps below.

After you olace orders to supoliers, they will be moved to the Awaiting payment tab and you need to pay for them as soon as possible in case of any issues.

After you place and pay for orders, DSers will help you take care of the rest to automate your workflow to process orders. So please do not operate orders on your store once your order has been synchronized to DSers Open Orders>Awaiting order.

Support: In case you need to change the currency to pay for your orders on AliExpress, it is very easy. Please read the guide below. How to change the currency to pay on AliExpress Login to AliExpress > Account > My Orders. At the top menu bar, click the Ship to selector

Support: In case you want to deliver some orders by yourself instead of them being directly shipped from third-party suppliers, you can manually fulfill those orders in your store. Shopify WooCommerce Wix You can fulfill orders one by one in Shopify. Manually fulfill an order Login to Shopify > Orders. Click

Support: In case there are some orders you don't want to process with DSers, or for whatever reason, you can manually fulfill those orders on DSers. DSers has made the process very simple for you! Once manually fulfilled, the order will be moved to the Fulfilled tab in DSers and

In case you need to deliver your order by yourself or DSers cannot synchronize the tracking information to your store for whatever reasons, you can send a tracking number to your customers manually for both fulfilled and unfulfilled orders.

In case you accidentally fulfill your order in your store, it is very easy to cancel the fulfillment of orders in your store.

Roll back orders is a feature that allows you to reverse orders that have been fulfilled to the Awaiting order tab.